Council investigating possible DA Tracker data breach

Published on 03 May 2024

On 24 April, an upgrade to Byron Shire Council’s document management system resulted in some internal development related documents being viewable on the DA Tracker public web portal. 

The DA Tracker is Council’s online portal that allows users to track the progress of development applications.

“Access to the DA Tracker was temporarily suspended as soon as we became aware of the issue, and the removal of the internal documents from the DA Tracker public web portal was completed on 29 April”. Council’s Manager Business Systems and Technology, Colin Baker said.

“We are currently investigating this incident to determine the exact nature and extent of the documents incorrectly published.” Mr Baker said. 

Council takes the privacy of its customers very seriously and has engaged the NSW State Government’s Cyber incident response team to assist with the investigation. If it is determined that a data breach occurred, Council will be contacting any person directly impacted, and following other mandatory reporting requirements. 

Customers concerned about this incident can contact Colin Baker, Manager of Business Systems and Technology by calling 02 6626 7347.

For media enquiries contact the Media and Communications team on 02 6626 7320.